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Originally Posted by BearMountainBooks
I have no idea where they are trolling or how. The problem is that almost NONE of the criteria they use can ever yield correct answers.
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Of course it can. Getting it wrong sometimes is no evidence that it's not ever going to get it right.
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I get that Amazon (and other companies) are trying to stop bogus reviews. It just isn't working and additional crawling about or assumptions aren't going to solve the problem.
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Again ... your definition of "not working" seems to be based on the loopholes that allow reviews to slip through the cracks. How do you know that hundreds or thousands of purchased reviews and backscratching campaign reviews aren't being thwarted as well?
There's no doubt that some reviews that shouldn't be removed,
will be removed (and that some that should be removed,
won't be removed), but any claims that it's not working
at all have no basis in fact.