Thread: Aura H2O Pocket 'Download all' greyed out - any ideas?
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Old 07-21-2015, 04:00 AM   #4
davidfor
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Posts: 24,905
Karma: 47303824
Join Date: Jul 2011
Location: Sydney, Australia
Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos
How many articles is 5GB worth? And how do you know that is how much space they take?

Was it working on an older firmware? If so, it could be a bug or it could be a deliberate change. Limiting the space used to less than what the device is designed for could be deliberate. Plus, the number of articles involved might exceed the limits of the internal database that contains details of them.

But, there are some things you could try:

- Restart the device
- Sign out of Pocket, restart and sign in again
- Sign out of your Kobo account and sign in again to it and Pocket. This will lose the status of all books, but it will reset a lot of things.
- Factory reset and return to the firmware version it work with. Drastic, but if it solves your need...
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