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Old 07-16-2015, 01:34 PM   #13587
BearMountainBooks
Maria Schneider
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Posts: 3,746
Karma: 26439330
Join Date: Aug 2009
Location: Near Austin, Texas
Device: 3g Kindle Keyboard
Quote:
Originally Posted by sufue View Post
How have folks been getting the Visa checkout to work? I already have a Visa Checkout account, same email address and info as the Kobo account I'm trying to get it to work with, and I'm in an endless exercise in frustration (yes, I know this is Kobo...but still would like to get the credit):

1) Find book.
2) Hit "Buy Now"
3) No stored credit card, so screen appears offering to let me enter credit card info or select Visa Checkout - I select that and then hit the blue Visa Checkout button that appears at the bottom
4) Sends me to a pop-up where I can sign in to Visa Checkout; my email address is already pre-populated
5) Enter password and hit "sign in" button
6) Another pop-up screen which has a big yellow "Continue" button, which says it will take me to Kobo to complete my purchase. I hit this button
7) I am taken to the normal checkout screen, with the green buttons at top and bottom, both of which say "Complete Purchase". These look like the normal buttons, and not like the different purplish "Place Order" button shown in the instructions from the email about the offer that Kobo sent me.
8) No credit card shows up, and I have zero store credit balance. I hit "Complete Purchase" and get "Oops! Something went wrong. Please review your payment information and try again."
9) Click out of that screen and my credit card is now populated in the field.
10) Try again, still doesn’t work.
11) Delete card out and repeat. Still doesn’t work

I’ve also tried different browser, different credit card (both that I’ve tried are good, and still working at other sites), now going nuts, and hoping someone can spot where it’s going wrong…any help gratefully received…
SOmeone else I know was trying this--do you maybe have to buy a book to GET the credit?

Of course, it could just be broken. I couldn't get to the rules today and I was trying to read through them to help my other friend sort the problem.
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