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Old 07-11-2015, 11:49 PM   #5
eschwartz
Ex-Helpdesk Junkie
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Posts: 19,421
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Join Date: Nov 2012
Location: The Beaten Path, USA, Roundworld, This Side of Infinity
Device: Kindle Touch fw5.3.7 (Wifi only)
Do you see an email address for your Kindle (on the devices list)? You could try using that.

I agree it sounds like the USB connector is broken. That can happen independent of its ability to charge the device.
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