I have a Kobo Glo HD. I love it! I started out using Sony Readers (my first was the PRS-505) and moved to Kindle after the T2 came out. Now I've moved to Kobo. I was tired of jailbreaking my Kindles to get them to do what a Kobo can do "out of the box". I've been very happy with my device. I managed to do the memory upgrade on it as well, so now I've got a 32GB card inside it. I didn't have any issues with shipping - which was quite quick - but there was a delay in the email updates I got for shipping. I believe that Kobo contracts their shipping to another company so I think their wires sometimes get crossed in that regard. I hope you like your Kobo when it arrives!