Thread: B&N gets new CEO
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Old 07-10-2015, 01:56 PM   #12
Dr. Drib
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Quote:
Originally Posted by Apache View Post
B&N's customer service has gotten worse too. I purchased a new cover for my HD+ in April of the this year. The bottom right clasp is cracked. I called to have them replace it under warranty since it was only three months old. They informed that accessories are now only warrantied for 14 days. I had this happen to another cover a couple of years ago. That was after 5 months and they replaced that one. Another nail in their coffin as far as I am concerned.
Apache

It sounds like they may be going the way of Borders.
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