|
B&N's customer service has gotten worse too. I purchased a new cover for my HD+ in April of the this year. The bottom right clasp is cracked. I called to have them replace it under warranty since it was only three months old. They informed that accessories are now only warrantied for 14 days. I had this happen to another cover a couple of years ago. That was after 5 months and they replaced that one. Another nail in their coffin as far as I am concerned.
Apache
|