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Old 07-05-2015, 06:12 PM   #25
sassanik
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Join Date: May 2008
Location: Oregon
Device: EB1150, iPhone, Cool-er Purple, Pocketbook 360, Kindle Fire
Scribd's response

I did have their subscription and then alittle over a week ago I noticed their catalog was greatly reduced, I emailed them about it and this is the response I got.

I can certainly understand your confusion and frustration. We are currently working with some new search algorithms that might affect the results you see. I apologize that they're causing so much trouble. Much like other services such as Netflix or Pandora, our recommendations and search engine frequently go through algorithmic tweaks in order to bring you the best content based on your tastes. Unfortunately we're still working out the kinks.
You may also browse for content instead of searching for specific books/authors while we work on improving the new system. Who knows, you might find even more great books than those you already know about!
Please let me know if there's anything else we can do for you. Thanks again for reaching out and have a great day!


I asked them if they had lost some of my favorite authors and apparently currently they are not owning up to the fact that they massively cut down their total catalog!

Amy
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