[QUOTE=Doitsu;3128276]The screen captures are from GrannyGrump's MR book The Wouldbegoods. She indeed embedded a font for initials and smallcaps. The relevant code is:
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<p class="firstpara"><span class="firstletter">‘C</span><span class="firstwords">hildren are like jam</span>: all very well in the proper place, but you can’t stand them all over the shop – eh, what?’</p>
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Yup, that's the culprit.
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Do you happen to know any workaround other than removing the embedded fonts?
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Well, yes, but the problem is, then you're stuck with serif. The only way around is either a) embedding a new font for the body; or b) telling the CSS that the body is serif. At the moment, there's no "other" way around it, and let's face it, what I just told you is clunky.
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Shouldn't it be the other way around???
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Well, it sorta was...but then it wasn't. I had emailed them about a problem that occurred at the KDP (2nd week of April). But they didn't even know it was happening. I said "blab-blab," and then, in about 36 hours, (5 years in dog-years, if you/your crew work 24/7 for 3 days' straight, trying to figure it out), we had a workaround. A ridiculously convoluted, time-consuming workaround, [n.b.: that cost me a small fortune in manhours, mind you] but, by golly, it worked. I emailed ECR back and said "nevermind, although it's a pain, we've got it." They emailed back immediately--this was a Sunday, bless their hearts--and said "oh,
GREAT! Glad to hear it." To me, it's End of Story.
Some weeks later, I had an email from a fellow bookmaker, with whom I am friendly rivals, asking if we'd figured out X, and I helped him with his one book. In fairness, no, I didn't say we'd worked it out, and when he told me that some ditz at Amazon (in the regular KDP-mail) was telling him that this was enabled at the "server," I had a fit and send him a screenshot of one of our books, saying "ask her if she thinks THAT is enabled at the server, For xxxx's sake."
More time passes, and out of the blue, ECR emails me and asks if I'm having issues with this--and I say, "as I mentioned, no, we came up with a rather convoluted workaround."
Time passes, and then, again, just about one week ago, out of the blue, a new person from ECR emails, and wants to have a phone chat,
sending her number, (!) to discuss this problem, because "they don't want [me] to have to do all these workarounds."
I mean, hey, sure, it would be lovely to think I'm so bloody important that
out of the blue of the western sky, AMZ wants to help me, but really...
really???? Could it be weally weally twoo? They've always been good to me, but....this just feels like this is something they would do were I Random House, not Hitch, Queen o'de Widdle Shop of Bookers.
Hitch