Quote:
Originally Posted by AnemicOak
I got the freebies, plus my 3 free credit books (free trial credit, bonus credit for signing up with code, free credit for reviewing app) and got out. Their website sucks, search doesn't always work, can't download anything, selection is pretty poor (took me forever to find books I was looking for that they carried) and the app isn't great. Oh and while it's not horrible the quality of their MP3's could be better. Add to that the info CS gave me that if they removed a book from sale on the website it is also removed from user accounts (which if truly accurate is the only service like this that does that AFAIK) and I canceled as soon as I could.
If you couldn't tell I wasn't impressed.  |
AnemicOak, I've been wanting to ask you . . . what do you think about Audiobooks.com? hahah
It sounds, from the last couple of posts, that there was a lot of frustration involved in dealing with them. More frustration is something that I don't need any more of right now, either.
I know that Amazon has its detractors (occasionally I am one), but they've "got their act" together, if you ask me. Almost everything works smoothly and it's easy to contact someone in customer service (as far as I've been able to determine, there is not even a customer service telephone number given at Walmart.com), among other things. Same thing, only maybe more of it, with Audible. Of course, Amazon's been around a while (20 years) and have had time to work through issues. However, I've been ordering from them for over 15 years and they seemed to have their act together way back then. So, I'm real thankful for them.
BTW--I think that Jeff Bezos is a business genius.