Thread: B&N removed download option on all books in "My Nook" library
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Old 07-01-2015, 11:14 PM   #1069
bgalbrecht
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Posts: 1,806
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Join Date: Aug 2007
Location: US
Device: Nook Simple Touch, Kobo Glo HD, Kobo Clara HD, Kindle 4
Quote:
Originally Posted by lkmiller View Post
No way to use Nook for Web that I can see. Clicking on the book in your library just takes you to the product page. Then clicking "read instantly" only shows the sample.
I complained to customer service about that today, the customer service drone claimed that they are still undergoing an upgrade and I should try again later. This upgrade has been an unmitigated disaster. Oh, and right now I'm trying to "buy" a free book, I have $17 in gift card balance, and their painful website won't let be complete the transaction without verifying my existing credit card including the CVC code (at least I think that's what they mean in their Security code pop up window). I hope it's not something for the gift card, I'm not sure if I kept it after entering it.
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