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joro · 07-01-2015, 04:11 AM

Got a new Win 8.1 computer and now I can't get books from my library.

On my previous machine (Win7), I was able to check out books from my library with both Overdrive and the 3M Cloud library. (For some reason the two programs seem to have different book available from the same library.)

But now, when I try to borrow an eBook using my Overdrive connection, Adobe Digital Editions 4.0 (ADE) gives me a pop-up with "Error! Check Activation".

When I go to Help / Check Authorization, I get window that says "This Computer is Already Authorized" = and then gives the authorization for the 3M gateway. I need an additional authorization for Overdrive access.

I tried to see if deauthorizing and reauthorizing might solve this, but when I attempt that I get a message that I can't do that at this time, try again later. That's been going on for five days.

How can I authorize ADE to open books?

(I hope this is the right place to post this question. If it isn't, I hope the moderator will move to the appropriate place.)

07-01-2015, 04:11 AM	#1
joro Avid Reader Posts: 9 Karma: 48860 Join Date: Mar 2014 Location: Honolulu Device: iPad, iPhone	Overdrive/Adobe Problem Got a new Win 8.1 computer and now I can't get books from my library. On my previous machine (Win7), I was able to check out books from my library with both Overdrive and the 3M Cloud library. (For some reason the two programs seem to have different book available from the same library.) But now, when I try to borrow an eBook using my Overdrive connection, Adobe Digital Editions 4.0 (ADE) gives me a pop-up with "Error! Check Activation". When I go to Help / Check Authorization, I get window that says "This Computer is Already Authorized" = and then gives the authorization for the 3M gateway. I need an additional authorization for Overdrive access. I tried to see if deauthorizing and reauthorizing might solve this, but when I attempt that I get a message that I can't do that at this time, try again later. That's been going on for five days. How can I authorize ADE to open books? (I hope this is the right place to post this question. If it isn't, I hope the moderator will move to the appropriate place.)