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davidfor · 06-28-2015, 07:35 PM

Howy75: I have sent a PM with the link, but have you done a factory reset? Most issues like this will be fixed by a factory reset. The image is needed when the device isn't working at all. And of course, a connection problem can frequently be the PC. Trying another cable, port or PC will help check this.

For the serial number, the image has it replaced by zeros. I don't think many people who restore from the images put their serial number in. If you want to, you can use a binary editor to do it. The serial number at offset 0x200.

06-28-2015, 07:35 PM	#401
davidfor Grand Sorcerer Posts: 24,905 Karma: 47303824 Join Date: Jul 2011 Location: Sydney, Australia Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos	Howy75: I have sent a PM with the link, but have you done a factory reset? Most issues like this will be fixed by a factory reset. The image is needed when the device isn't working at all. And of course, a connection problem can frequently be the PC. Trying another cable, port or PC will help check this. For the serial number, the image has it replaced by zeros. I don't think many people who restore from the images put their serial number in. If you want to, you can use a binary editor to do it. The serial number at offset 0x200.