Quote:
Originally Posted by soulfuldog
I just use them for books. If I was ever to buy a Kobo reader I'd get it from either John Lewis or Argos, and just expect a standard one-year warranty, as provided by Kobo.
I've previously chatted to WH Smith when considering the Kobo Aura and discovered they would only accept returns/exchange if the item was faulty because they had to go through Kobo. Which is one of the reasons I opted for the Paperwhite (surprised you think Amazon's customer support is anything like as hit and miss as Kobo's seems to be). I wouldn't rule out getting a Kobo reader in future, but I'd buy online from anywhere other than Kobo directly.
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Yeah I spoke to JL earlier & they said that they go through Kobo for the first year & 3rd party techs for the second. But they did promise that they wouldn't send you a refurbished one as a replacement (if it couldn't be fixed). So I haven't completely ruled them out yet. I want to see if Kobo offer any discounts/offers etc when they fix their website & start selling them again before I take the plunge. Hope it's this week.
The thing with the Paperwhite (which I looked at along with the Kobo) is the lack of epub support. Most of my stuff is epub (without drm) & I use Aldiko on a tablet. Plus I like the size of the Kobo Aura H2O, bigger. Plus it has an SD card slot. Plus it's more cat kicking a drink over it proof.
I'm terrified of how much more fragile people on this forum are saying they are versus a tablet but that holds true for all e-ink devises.