Quote:
Originally Posted by emmabee
That doesn't actually help or answer my question
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You didn't say originally why you wanted to order from Kobo directly so was just trying to be helpful...
When I ordered my H2O there was no shipping charge, but I pre-ordered it so it was a while back and I have no idea which carrier did the shipping. In theory if you're ordering the Kobo from the UK then you're covered by UK law for warranty in theory for up to 5-6 years, even Apple have to follow that, no idea how hard it would be to convince them that as despite having owned a number of devices so far I've not had to actually try using their warranty yet. I was suggesting a local store as they're probably going to be easier to get warranty exchanges on.