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Ripplinger · 06-23-2015, 11:42 PM

I purchased a DRM-free epub about my new camera that won't open on the Glo HD with 3.16.0. It brings up the message "Oops! This document couldn't be opened" (and goes on and on about Adobe DRM being expired).

The book is definitely DRM free, I can open it in Calibre, and I've tried epub-to-epub conversion with Calibre and it still won't open. It is a large book, 85MB, but it opens perfectly on my regular Glo with 3.12.1, and also opens perfectly on my over-4-year-old Sony PRS-350. I was going to try and split it up into several books, but that would ruin using the TOC and knowing which book had the info I needed.

I purchased it directly from the author's site (at http://www.friedmanarchives.com/RX-100MK3/index.htm ) but I'm certain there's nothing wrong with the formatting since it does open in my older other readers without any problems, so I really have no cause to complain to the author at all.

Any suggestions or ideas why this book won't open on the Glo HD? Is there a chance it'll be fixed in future firmware upgrades? I'm pretty disappointed in not being able to use this book on the reader I take with me.

06-23-2015, 11:42 PM	#1
Ripplinger 350 Hoarder Posts: 3,574 Karma: 8281267 Join Date: Dec 2010 Location: Midwest USA Device: Sony PRS-350, Kobo Glo & Glo HD, PW2	Can't open large book on Glo HD I purchased a DRM-free epub about my new camera that won't open on the Glo HD with 3.16.0. It brings up the message "Oops! This document couldn't be opened" (and goes on and on about Adobe DRM being expired). The book is definitely DRM free, I can open it in Calibre, and I've tried epub-to-epub conversion with Calibre and it still won't open. It is a large book, 85MB, but it opens perfectly on my regular Glo with 3.12.1, and also opens perfectly on my over-4-year-old Sony PRS-350. I was going to try and split it up into several books, but that would ruin using the TOC and knowing which book had the info I needed. I purchased it directly from the author's site (at http://www.friedmanarchives.com/RX-100MK3/index.htm ) but I'm certain there's nothing wrong with the formatting since it does open in my older other readers without any problems, so I really have no cause to complain to the author at all. Any suggestions or ideas why this book won't open on the Glo HD? Is there a chance it'll be fixed in future firmware upgrades? I'm pretty disappointed in not being able to use this book on the reader I take with me.