[kenzo]

Hi,
can anyone help,my wife purchased 4 or 5 books on the 21st June, these show in her Kindle as queued but do not download,if you tap on a title it just asks if you want to cancel the download,we seem to have tried every conceivable way of trying to sort this problem including re-delivering books from her account to the device. Is the Kindle faulty or is it amazons web site?..any advice would be appreciated.

Thank You