I've had my issues with amazon's review process. We bought a Traeger Jr pellet BBQ at Costco. The design is one which could burn something down so we had to re-engineer it with a different switch. I posted that to Amazon and gave it a 2 start review. You could tell all the fake reviews there - generic, one name user, few previous reviews. But funny enough, people believed my review and it gained thumbs up (or whatever it they call it). Low and behold, a year later they no longer sell that model and modified it to do what we had suggested (and done ourselves) so it doesn't burn backwards into the pellet hopper.
The review process can work and I do think that the steps they are taking could end up being worthwhile.
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