Quote:
Originally Posted by zelda.owns.link
I sent in a complaint to customer service and wrote on Facebook to complain. This is the response I got:
"Thank you for that information, Meghan.
Once again, we are sorry that you only received 10% off of what should have been between 30%-90%. We would like to confirm that we have added $10.00 CAD to your account to compensate for the inconvenience this has caused you. Please note that we have been having some issues with our promo codes however, our web team is aware of this and they are working on resolving the issue.
Please let us know if you have any other questions or concerns.
Thank you"
Not only is the $10 on my account, my code was upped from 10% to 30%.
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guess i should have complained on fb....but i detest doing that sort of thing (anything that associates business with my private life. ..which is all i use fb for)
all i got for my complaint was a 30% code, which I'm happy to donate
3S5MXG4
it's rather pathetic that even people with the same issue get such different treatment.
oh well my hope for a 10$ credit was in vain
