Quote:
Originally Posted by HarryT
That's not the same thing at all. Amazon have a "no questions asked" refund policy for anyone who is dissatisfied with the quality of a product, and they will, for example, withdraw a book from sale if a significant number of people complain about problems with it. That's not the same as saying that they are responsible for that quality. They don't create the products they sell.
Compare that to Apple, who have an "all eBook sales are final" policy. No refunds, no matter how bad the quality of the book is.
|
I was making a general statement about stores that do not stand behind their merchandise.
It seems to be the same thing. Amazon is standing behind what it sells and is willing to make it good if the customer is dissatisfied.
Apple sees themselves like doctors see themselves.................GOD.
Apache