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Originally Posted by kacir
I spent 15 minutes looking for a computer with a working Internet in the store and another 15 minutes searching blogs for the difference in packaging for the new and old model. A customer isn't supposed to have to be doing this.
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I completely agree with you. It's the store's responsibility to know what product they're selling.
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A year before that a friend of mine bought an older version of Kindle Touch in the same store instead of newer, because they were very similar was well.
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No, your friend is mistaken. There was only ever one version of the Kindle Touch (until the very recent "basic" touch model). The Touch was the replacement for the Kindle Keyboard, and was itself replaced by the PW.