Quote:
Originally Posted by Apache
If a retail store does not stand behind the quality of the merchandise it sells then it's customers will find another place to shop.
Apache
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That's not the same thing at all. Amazon have a "no questions asked" refund policy for anyone who is dissatisfied with the quality of a product, and they will, for example, withdraw a book from sale if a significant number of people complain about problems with it. That's not the same as saying that they are
responsible for that quality. They don't create the products they sell.
Compare that to Apple, who have an "all eBook sales are final" policy. No refunds, no matter how bad the quality of the book is.