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Originally Posted by davidfor
Sorry, but all this is weird.
Firstly, firewalls block what they are told to block. "A wireless firewall is not supposed to stop text" is rubbish. Yes, a firewall in an internet cafe/hotspot will probably allow web pages and images, and block executables and maybe zip files, but they could just as easily block all pages with the name of their competitor in the text somewhere.
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Well, yes, I suppose that's technically correct. But that doesn't make what I said weird.
The last time I checked, FredMeyers is not a competitor to Kobo -- it's a grocery store.
And it would be pretty stupid to offer a wireless hotspot for customers of the DELI -- so that they can "Browse" the web while eating lunch, if you're going to block HTML text files.
Nobody can browse the web without at least plain text files being permitted.
So -- even though they 'could' block kobo, specifically, I seroiusly doubt that's what I am encountering.
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The firmware download and upgrade works as:
- Contact a page to see if there is an update.
- If there is an update, download it using link in the above response.
- When complete, unpack the zip file into the ".kobo" directory.
- Prompt the user to install.
- Reboot and do the install during start up.
If you say no to the install, it will happen the next time you restart, or connect and disconnect from the PC.
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I don't have a PC.

Kobo's desktop software doesn't run on Linux, so I don't plug the cable in.

I can only do a wireless setup, or none at all.
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And if you connect to the PC you can remove the files and NOTHING will happen. And I've done that a lot with no consequences. And I've had the download fail as well with no issues. As far as I can tell, if the update available check fails, it continues with the sync. If the download fails, it stops and you get an error message displayed.
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I agree; for that's basically what happened after I had been using the Kobo for a while and the firmware went out of date. 75% through the "sync", I would get a message saying "Network error". I could cancel it, I could restart the kobo -- but nothing would allow it to complete a 'sync' while a firewall was present and the firmware not updated.
If the firmware was updated, though -- I was able to download books even with the firewall present and compete a sync. My conclusion -- the firmware being out of date affects the sync process and can prevent updating of a kobo reader, and re-downloading of books from the Kobo store.
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The upgrade during the setup might be different. But, it should only be missing the prompt. If it can't download the update, it should just continue. As it happens, I hit this recently. When I got my Glo HD, I set it up with no problems.
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Excuse me? You got your glo to set up without upgrading the firmware ?
Using only wireless setup ??? I'd like to see a video of that, show me the firmware update fail after a factory reset -- and you still be able to log into the store and download all your DRM protected books (not just the free ones). I'd like to know the revision number of the Glo, for I'll find and buy that one. I've tried EVERYTHING to make that happen, and it didn't work. I started out with a Kobo Touch, then upgraded to a Glo and Aura, and my experience is that they will allow you to cancel and go back a step during initial setup -- but I've never seen it allow you to actually log in and use the reader with the Kobo store, download and read books, until after the initial updates succeeded. It automatically restarts, or else you have to go back a step -- in either event, it either reboots and tries to update again, or you can't make any progress because you never complete the final step.
Are you using a trick, by deleting the update files or something, to make it let you log in?
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After a day or so, I decided to do a factory reset to test something. This time, it didn't do the upgrade. I know it tried as I saw some messages, but continued with the setup without the restart and install. When I checked, it was running 3.14.0 rather than the expected 3.15.0. Later, I did a sync and the upgrade happened with no problems.
I have also had failures doing the download when setting up. In all cases, it displayed an error and I had to hit a cancel or back button. This took me back to the previous step. At that point, I had the choice of trying again, or backing out further and using the PC connection.
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Again, there's no PC to connect to. You're cheating if you use the PC.