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Old 06-11-2015, 03:19 PM   #3
tshering
Wizard
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Posts: 3,489
Karma: 2914715
Join Date: Jun 2012
Device: kobo touch
What are you seeing now on the screen? If you still see the screen of the Koreader, it is very likely that there is a hardware defect, as for instance a broken screen.

But maybe it is not broken. In any case you can still try to do a factory reset.
  • charge the reader for some time
  • hold the power button in the off position for 25 seconds (maybe in your case even longer, since the device seems to be busy)
  • release the power button for some seconds
  • hold the light button down and switch the device with on
  • when the led starts lightening, release the buttons
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