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Old 05-27-2015, 09:34 AM   #54
Danbo
Member
Danbo began at the beginning.
 
Posts: 12
Karma: 10
Join Date: May 2015
Location: Ukraine
Device: Kobo Aura H2O
Quote:
Originally Posted by meeera View Post
Any brand of device can have them. Your best bet is to buy from somewhere where you can either inspect the device before purchase, or return under warranty. Kobo can and does honour warranty returns for pinholes that interfere with reading; you've just chosen not to take advantage of that.
Mine has already been used, I bought it on Ebay in Canada for the price that allowed me to avoid any communication with our customs service (I live in Ukraine).

I'm pretty sure Kobo would accept the device for return, but the seller on Ebay never responded to my claim for a partial refund (and anybody else according to his negative feedbacks) and I closed the dispute right before the time was out, because the only refund option Ebay has is a full refund with shipping the item back to the seller (I didn't know that partial refunds can be made only through PayPal). The problem is the postal expenses for shipping the device to Canada would kill any sense to do it.

And the only place here where I can inspect a Kobo device before purchase offers H2Os for about 275 bucks
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