Quote:
Originally Posted by jimars
Try replying to their email. I merged my libraries a few weeks ago and got the same message. I replied (via email) to the message with a very specific explanation of what the main account should be (with the relevant email address), and they took care of it within a few days.
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Thanks! I already did that, I just wanted to make doubly sure. I've never had an issue with email CS with kobo, but they usually give a real email instead a "hey call us" at this point.