[jshzh]

Well, I bought my Aura HD for 120$ 6 months after it was launched. I felt that the screen was not as even as I expected so I contacted the customer service. They sent me a new one but I found the screens were similar so I sent back the new one. They paid shipping both ways. I guess if you are in Canada, the service is still there. Canada Post's shipping rate is an international joke so I did appreciate Kobo's service.

I don't want to advertise for any brand, no loyalty here, but since Kobo Arc was discontinued and so will be all their products, I don't mind supporting it a bit. Their design and material don't look cheap and the specs are above decent.

Amazon changed its listed price for a book a few days after I put it in my cart so that the discount looked deeper. They didn't know I remembered the original listed and on-sale price, which was cheaper than the newly-"reduced" one. I eventually bought the book from any website. I will stay away from business like this whenever I catch it. BTW, the book was not a popular one at all so I am pretty sure there was a trick built in their online pricing system to lure potential customers. It is okay but like an insult for my IQ, lol, as they say.

And with all the fake product reviews? I still read online reviews but mostly for fun. Who will post 50 product reviews a day if they are not paid, regardless of the stars? Manufacturers do it. Amazon also does it. To be fair, as a big business, Amazon does have good customer service. I agree.