Quote:
Originally Posted by shalym
I actually use Linux every day as part of my job, and have supported people on it--real people who need support (people like Gregg) who were convinced to switch because of old hardware or just "because it's better". The scenario I outlined was not "hyperventilating". It was an actual scenario that I had to deal with less than a year ago with a relative who switched because my son convinced him to, and then my son decided that he didn't want to deal with supporting him anymore.
Thanks for playing, though  |
My apologies for assuming. I have no idea what your Linux distribution you use, or the kind of support your offer, but I do know that with my father, my brother and few friends, Linux support is almost unnecessary. With my Dad -- who is in his 80s, when he was using Windows there was a "major problem" about every week. Now he'll ask me a few questions about every other month. The question is usually "why does it say such and such when updating" -- where "such and such" a server time-out or something. I personally never see these messages because I don't turn on the "more information" option. I always ask, "did it update okay?" "Yes ... but ... does yours have these errors?" "I don't know Dad, I don't turn on the "'more options button.'" And that's the biggest issue he has with Linux Mint.