Brodie you may be able to help out on the following:
Kobo Aus (and other countries) has got a $5 off a book for a new member sign up, but currently when a new member signs up and goes to buy a book the $5 off doesn't show up on the Checkout page.
Nor does it show in My Account > Payment Information. If one has store credit then it should show there as 'Store Credit Balance'.
The concern is of course, that if someone were to buy the ebook without the $5 off showing then they would pay the price as stated.
So, at the moment is there an issue with this $5 off promo for Aus new account holders?
The Aus link for the promo was used to create the new account - here it is:
https://www.kobo.com/5credit?style=o..._medium=skinny
The Sign Up Now button was used to sign up (it's under the promo).
EDIT
It's okay, the $5 off is showing now. The account was logged out of and logged back into after some time and and it was there.
So maybe a message needs to advise new account holders that the $5 store credit will appear in an approximate amount of time - say 30 minutes (or whatever).