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Originally Posted by davidfor
OK, but, I would be surprised if either the credit card company or Kobo wouldn't refund the money if this happened. From memory, the stored card number is not displayed in full on the device, so they can't access it. And they don't have the password, so they can't access the shop through the web site.
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Yeah -- KOBO *might* refund it without a complaint, and If my bank account bounces, the bank *might* choose not to charge me a fee; but I don't like to do things the stupid way and rely on other people's generosity when they don't have to be nice and sometimes aren't.
Besides, I've tried useing the kobo "help" dialog online to ask how to solve the problem, and noted that it doesn't even work with firefox web browsers. It will never allow you to "submit" the finalized report, but instead wants you to call long distance out of country to a help line that is forever on hold. eg: Customer service *sucks*.
And if KOBO is such a great company, why aren't they in full compliance with the GNU-GPL on their software's source code in the first place ? Or are you not really reading what I've been asking about in this thread ?
The credit card is a side issue, but no -- there is provably no security for the credit card:
In order to read a book on the KOBO AuraHD or on the KOBO GLO, you have to be logged in. If you are logged in, then the password has already been used. In order to let my kids read books that I buy -- therefore -- I must have *used* the password on the KOBO already or they can't even read the books I've downloaded. So -- you're wrong: They can access the KOBO store unless I log out. And if I log out, they can't read the books I've downloaded. It's a stupid design.
It's true no one can "Get" the password by just having the KOBO in their hands -- but that's irrelevant. They have access to the KOBO store if the reader is logged in, and the kobo store doesn't require you to input your password a second time in order to buy a book. You just click "buy book now" on the KOBO -- and the credit card is charged.
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No WiFi? All the setup can be done over WiFi most of the devices. The Touch was the last that couldn't out of the box, but if it has newer firmware on it, it can.
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I have bought several KOBO's. They are all the same -- they ship -- in a state that refuses to let you log in until AFTER the firmware is upgraded to the latest version. The WIFI setup does not work, but will generally enter an infinite loop of reboots. The only way to get it to work, generally, is to download the firmware to linux; and to manually copy the file in the hidden .kobo directory on the device. There are several threads on mobile read which describe the process, so I'm not the only one who has the problem. After rebooting, the device will upgrade, and the store can be accessed after logging in. Sometimes, more steps are required.
Once the device HAS been logged in, future upgrades seem to work fine on the KOBO using WIFI.
If's only the first upgrade, out of the box, that I have found needs manual assistance on the Kobo Touch, Glo, and AuraHD.
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What about the web site? I think I have only bought two books through the device and that was mainly to see how it worked. All the rest was through the site.
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I only buy books through the KOBO itself because the website will not let you download the book directly to a PC or computer unless you install the KOBO desktop on a windows machine or a Mac.
Your ONLY choice as a linux OS user is to not use a PC and "sync" the KOBO directly, and that only works after logging in the KOBO device. I have used linux for 15 years, I see no reason to start buying windows or mac OS now just because KOBO is lazy and benefits from Linux, but won't give back to the community they take from.
eg: KOBO does not support linux operating systems when it comes to their desktop software. Therefore, a linux user can purchase all the books they want by a web browswer -- but without windows software, or a mac, or a wifi-linked KOBO, they can not download it.
In addition, Wine does not run the newer KOBO desktop software,and KOBO does not support the old desktop software. Therefore, KOBO generally screws Linux OS users with an impossible set of demands.