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GlenBarrington · 05-18-2015, 10:47 AM

I found out This Big Box Store in the USA (Springfield, Illinois store) carries the Kindle devices in store. The Paperwhite display device was locked up while the Voyage was not. The clerk (an Adult, not a teenager) refused to try and reset the PW, telling me instead that the Voyage was the exact same thing, "only newer".

I played with the Voyage a bit, but I was so pissed off, I couldn't really absorb anything. So I left in disgust.

This is EXACTLY why I won't buy cameras from Best Buy, They make stuff up and try to BS the customer into buying whatever display device is working at the moment rather than trying to learn the products they sell and TRY to make sure the display devices actually work. They know nothing about the products they sell and seem proud of that fact.

05-18-2015, 10:47 AM	#1
GlenBarrington Cheese Whiz Posts: 1,986 Karma: 11677147 Join Date: Jan 2010 Location: Springfield, Illinois Device: Kindle PW, Samsung Tab A 10.1(2019), Pixel 6a.	I WON'T be buying from Best Buy! I found out This Big Box Store in the USA (Springfield, Illinois store) carries the Kindle devices in store. The Paperwhite display device was locked up while the Voyage was not. The clerk (an Adult, not a teenager) refused to try and reset the PW, telling me instead that the Voyage was the exact same thing, "only newer". I played with the Voyage a bit, but I was so pissed off, I couldn't really absorb anything. So I left in disgust. This is EXACTLY why I won't buy cameras from Best Buy, They make stuff up and try to BS the customer into buying whatever display device is working at the moment rather than trying to learn the products they sell and TRY to make sure the display devices actually work. They know nothing about the products they sell and seem proud of that fact.