Quote:
Originally Posted by MacEachaidh
Believe me, I though of it! ;-) I just want the thing to work, and if playing along gives me the most recovery options (the chance to get the hardware replaced if that's what it really turns out to be), then I figure it's worth keeping that possibility open.
Kobo CC wanted me to try 3.15 again, both to see if a re-install would solve the problem ("yes, I know you've already done it twice, but it can't hurt to try it just one more time, eh?") and because the Kobo Desktop only allows you to recover the most recent firmware version. I was told that sideloading another version of the firmware was absolutely *not* endorsed nor supported by Kobo, and would void the warranty they were willing to extend me.
Besides, since Kobo had reproduced the problem, it's worth letting them escalate it. They might actually find something they can fix.
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I see. Good luck with it.
Hopefully they sort it out.