entroxrr: Try a factory reset. For the Glo HD, this is done by:
- Make sure the device is charged by plugging it in for at least an hour.
- Ensuring the device is off by holding the power button down for at least 20 seconds.
- Turn the device on but hold the button down.
- Tap both the bottom corners of the screen.
- When the restoring message is displayed, let the power button go.
When I tested this, it took me a couple of tries to get the timing right.
If it doesn't restore, take it back as faulty and exchange it.
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