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Thanks for your feedback - will systematically try and tackle this problem to identify the issue.
I just had a thought that I did not use the supplied USB cable from Kobo. I wonder if its a cable issue.
On that thought - can anyone here describe how "deep" their male micro USB connector inserts into the Glo HD? Does it go all the way until the connector's housing is flush with the Glo HD? Or is there a gap?
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