Quote:
Originally Posted by WT Sharpe
I'm assuming that they don't repair CICs. Am I correct?
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As far as I know, they still do. My first ones were CICs and they did the repair work. But that was 15 years ago. Best bet is to give them a call. Aaron and his father, Chuck, are the owners of the company, and both really down to earth, customer-service oriented people.
EDIT: I just took a look at their repair page. It seems they have increased their repair price to $129
http://hearsource.com/hearing-aid-repair.html It's showing a CIC in the picture.
One time I needed some help to set up one of my programs, and due to his schedule and the time zone differences, Aaron gave me his home phone number to call so we could set up a 'Team Viewer' session at 11pm his time. I was having computer problems with the 'customer software' so he gave me (free) a copy of their commercial software (a lot more control!) and spent two hours via Skype and Team Viewer working to help me. All at no charge.
I really love the fact that I can adjust the sound so that it's exactly what I want to hear. And do so without paying an audiologist $100 every time I want an adjustment.
These days I've moved on to really large BTE models, and am much better served as they can pack more 'stuff' inside 'em so I can do more with 'em! I'm long past caring about the looks. These days everyone has 'something' in their ears all the time anyway.
Stitchawl