Thread: Aura HD Ouch! Kobo ebook prices!
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Old 05-04-2015, 09:04 AM   #197
BrodieKobo
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Posts: 47
Karma: 845542
Join Date: Dec 2014
Location: Toronto, Canada
Device: Kobo Glo HD, Aura One, iOS, Android
Quote:
Originally Posted by Lynx-lynx View Post
Brodie thanks for taking an interest in this matter.

I think an efficient way for you to identify the email sent to all Australian account holders (and I suspect it was the standard email that was sent to all Aus account holders), is to know that the email was received at 5.20am, 1 May (Aus time/date), and that it was sent from:
reply@shop.kobo.com

Below are some more identifying photos that would be consistent across all Aus email account holders.

Let me know if I can be of further assistance. I am not complaining, but I thought that you'd probably want to know about it. My guess is it's a simple miscopying of the data to be included in the email.

On another matter, on the Aus home page today, the word 'moms' appears in the Mothers Day promo on the top right of the page. That is tacky, very tacky ..... we spell 'mums' as 'mums'. (photo attached)
Thanks Lynx-lynx,

I'll pass along the terminology mis-cue to our web team. As for the email piece, thanks for the details I'll send them along also. If you ever come across an email with language issues in the future, can you PM me with the details?

Thanks,

Brodie
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