[alism]

With so many people reported they have received their device I decided to check my mailbox and there it was. I couldn't resist buying the Glo HD even though I just bought an H20 to replace my Aura HD (broken USB port). First impression was that it is so small and so lite. I like the feel of the back. A quick comparison between the Glo HD and H20 the screen of the Glo is a little darker without light and the light is not as bright at 100%. Neither of which matter to me. My light is even and the screen is beautiful. Even though I didn't need it I'm happy I bought it. The H20 was a little big for my purse but this will be great to take out.

On a side note I had some trouble with the H20 I bought. The screen while beautiful kept freezing. I emailed customer service and they got back to me within a few hours. They emailed some instructions that I tried that ultimately didn't fix the problem. I emailed them back a couple days later that it didn't work and they said they would send a replacement. This is the first time I've used Kobo customer service and since you hear so many bad experiences I wanted to share mine which couldn't have been easier. The replacement H20 also happened to be in my mailbox today.