Quote:
Originally Posted by BrodieKobo
Hi Lynx-lynx,
Can you PM me your email associated with your account? I'd like to follow up with our email team to find out what happened there, as obviously this isn't supposed to happen.
thanks,
Brodie
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Brodie thanks for taking an interest in this matter.
I think an efficient way for you to identify the email sent to all Australian account holders (and I suspect it was the standard email that was sent to all Aus account holders), is to know that the email was received at 5.20am, 1 May (Aus time/date), and that it was sent from:
reply@shop.kobo.com
Below are some more identifying photos that would be consistent across all Aus email account holders.
Let me know if I can be of further assistance. I am not complaining, but I thought that you'd probably want to know about it. My guess is it's a simple miscopying of the data to be included in the email.
On another matter, on the Aus home page today, the word 'moms' appears in the Mothers Day promo on the top right of the page. That is tacky, very tacky ..... we spell 'mums' as 'mums'. (photo attached)