Quote:
Originally Posted by peitsao
So far, they have agreed to refund my money, just takes them forever to respond. I should know better than buy the first production model of any device. Better to be patient and wait till they've worked out all the flaws and kinks. I've had my mini for two years with no problems (even the battery is holding up).
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May I ask if you ordered this from Kobo or Chapters?
I hear Chapters won't take returns from U.S. customers, they simply refer you to Kobo. I'm wondering if Kobo will provide a refund for a defective device, even if it's purchased from Chapters or an independent bookseller.
I'm always wary of buying first production models, but sometimes I can't help myself and buy it anyway
