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Old 04-28-2015, 07:59 AM   #339
meeera
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Posts: 5,836
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Join Date: Dec 2011
Location: Australia
Device: Kobo Libra 2, iPadMini4, iPad4, MBP; support other Kobo/Kindles
Quote:
Originally Posted by ForsCream View Post
Days ago when I want to buy a book from Kobo (last time I bought books from Kobo is 2 years ago), as usual I click "Adobe DRM" button to download an .acsm file and want to sync it via ADE.

But ADE says the authorization is wrong, what the h***, this is the only Adobe account I have. So I contacted Kobo customer service to reset the Adobe account associated with my Kobo account, but the customer service staff just copy&paste the solution, which tells me to connect my Kobo with my computer, and run ADE.
What was the EXACT error message?

Have you tried closing ADE, going back to Kobo, downloading a new acsm, and trying again? Sometimes something goes wrong in the process with ADE/etc, I find ADE intermittently as flaky as anything with library books as well as with Kobo books or books bought elsewhere again.

If you're getting other errors with ADE also, something that can sometimes help is to clear out the "restore" folder in the Digital Editions directory.

Also, obviously, double check your ADE settings that your correct authorisation is in there.

ETA: Hang on, in another thread you said you've got obok up and working. There's another workaround you could try.

Last edited by meeera; 04-28-2015 at 08:03 AM.
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