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Old 04-28-2015, 03:14 AM   #338
ForsCream
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Posts: 63
Karma: 495132
Join Date: Jun 2012
Device: iPad, Kindle Fire, Kindle Paperwhite
Days ago when I want to buy a book from Kobo (last time I bought books from Kobo is 2 years ago), as usual I click "Adobe DRM" button to download an .acsm file and want to sync it via ADE.

But ADE says the authorization is wrong, what the h***, this is the only Adobe account I have. So I contacted Kobo customer service to reset the Adobe account associated with my Kobo account, but the customer service staff just copy&paste the solution, which tells me to connect my Kobo with my computer, and run ADE.

The truth is, I've clearly told them I don't have a Kobo reader, only buy books from Kobo. Obviously the Kobo customer service staff won't even read my scenario.

Goodbye Kobo. The last time I buy book from you.
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