Quote:
Originally Posted by frostschutz
I've an incredibly hard time believing in screens that just break by themselves without outside influence. Maybe it got a hairline crack at some point and it just pops a while later.
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I don't necessarily disagree.
All I am saying is that the Kobo Aura HDs I have here are definitely not put together as well as the old Kindle DXG I am looking at right now.
Which is likely a contributing factor and would explain why the Kobo Aura HDs are the ONLY reader I've ever had such issues with, even though it also happens that they have been treated gentler than any other reader I've had (no rough travel in humid, cold or salty conditions, as for example my Kindles and Sonys have been subjected to).
Just as importantly, I feel that at least in my experience, the Kobo customer service is nowhere near the level of Amazon, but more akin to what I would expect from a second rate, fly-by-night company.
I cannot comment on the H2O build quality, as I haven't seen it.