Quote:
Originally Posted by frostschutz
There are also 8" screens and people manage to use them without breaking them, so 6" or 6.8" should not matter that much. In the end, they're all extremely fragile... too bad the flexible/unbreakable screen never made it...
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While theoretically the screen size would matter, manufacturers seem to be taking this into account and reinforcing as needed.
In my opinion, Kobo may have not done this very well, as the Aura HD is definitively more crudely put together than the Kindle DXG (9.7"), which I compared it to in a post above. The Aura HD flexes and creaks, plus seems to be considerably more lax in terms of gaps and tolerances than the Kindle DXG.
I also had an 8" Iliad a long while back and never had any structural issues with it.
Many here seem happy with the Kobo Aura HD and frankly, so were I, that's why I kept buying them. There doesn't seem to be a lot of choices over 6" nowadays.
In my opinion, the Kobo Aura HD may simply not be as well constructed as other readers I have used, which may explain the bad luck I've had with mine.
But also Kobo is very unaccommodating in terms of customers service and I get the feeling that the top down attitude is they are right and the customer is wrong.
It Kobo much longer than I thought was warranted to respond to my issue (three days) and I still don't have a response to my last post to their customer service, although at this point I have given up.
Very different experience than dealing with Amazon, for instance. I am about to order a Kindle Voyage, BTW.