Thread: New E-reader?
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Old 04-19-2015, 04:58 PM   #17
ChrisCs
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Posts: 6
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Join Date: Jul 2010
Location: Walnutport, PA, USA
Device: Sony (PRS-600 & 650), iPad + Marvin (Mini & Air 2), Kobo Glo HD
Thanks for the suggestions

Hi,

First, I wanted to thank everyone for the suggestions, they were helpful in steering me to a decision.

Kobo was offering a refurbished Glo e-reader on their website which looked like a good way to test one out without spending too much money.

Unfortunately, when I tried to order one, the order came back as transaction declined on my credit card. I checked my bank, and I have 2 pending transactions from Kobo on my card and no new e-reader.

Their customer support lived up what I had read on other posts in the forums: awful. While they have phone support 7 days a week, the department which can deal with this stuff is only open Monday - Friday, 9 am to 5 pm.

Plan B looks like it will be trying out a Kindle in a real store.

Chris
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