Thread: Issue with Kobo Gift Cards?
View Single Post
Old 04-09-2015, 05:01 PM   #2
DNSB
Bibliophagist
DNSB ought to be getting tired of karma fortunes by now.DNSB ought to be getting tired of karma fortunes by now.DNSB ought to be getting tired of karma fortunes by now.DNSB ought to be getting tired of karma fortunes by now.DNSB ought to be getting tired of karma fortunes by now.DNSB ought to be getting tired of karma fortunes by now.DNSB ought to be getting tired of karma fortunes by now.DNSB ought to be getting tired of karma fortunes by now.DNSB ought to be getting tired of karma fortunes by now.DNSB ought to be getting tired of karma fortunes by now.DNSB ought to be getting tired of karma fortunes by now.
 
DNSB's Avatar
 
Posts: 46,737
Karma: 169712580
Join Date: Jul 2010
Location: Vancouver
Device: Kobo Sage, Libra Colour, Lenovo M8 FHD, Paperwhite 4, Tolino epos
Quote:
Originally Posted by RZetlin View Post
I added a Kobo Gift Card to my account earlier in the week, but the Gift Card amount had mysteriously disappeared.

I contacted Kobo and the rep. informed me there is a known issue with gift cards and it has to be escalated.

This isn't the first time I used a Kobo gift card.

I don't know if anybody else have a similar issue with the Kobo gift card or not.
Happened once to me. It took a couple of calls/emails and the gift card amount re-appeared for my account. I never did get a good explanation of what happened.
DNSB is offline   Reply With Quote