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Yes I had that error a week or 2 ago. I have been impressed with Fictionwise service prior to this problem but there handling of my complaint this time has been very poor.
the problem cleared itself up after 3 days and I was able to download my books.
Hope you have a similar though speedier resolution than what I had. It took almost a week for Fictionwise to reply to my complaint, which was very politely worded and merely drew their attention to the problem. Their answer was to tell me all about pids, how they worked, what they where for and how to register them. This after I already have loads of books from them and have been buying from them for over a year. When I replied to their answer I was a bit irritated and told them so and that their service had been both tardy and less than helpful. They wrote back within 2 days asking if I had changed my pids and I told them I had not nor had I made any changes to my reader, download computer, account or anything else. That was 3 days ago and they have not replied since.
I am also finding the site painfully slow at the moment
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