MobileRead Forums - View Single Post

KevinH · 04-04-2015, 10:17 AM

aJuanJo,

As I asked previously, lets rule out external problems too. So please answer these questions ...

1. What Anti-virus software are you using?

2. Have you tried temporarily disabling your anti-virus programs?

3. Have your tried deleting the older version's setting files?

4. Have you checked to see if you have bad or broken openssl dlls in your path? Look for copies of libeay32.dll and ssleay32.dll that have been installed in the path. If these exist, you should probably replace them with known good versions by downloading OpenSSL 1.0.1l version and putting the 2 files libeay32.dll and ssleay32.dll into the same folder as sigil.exe.

5. Have you tried updating your graphics driver to the latest version from Microsoft? Bad graphics drivers cause many many crashing problems on Windows. There have been numerous Qt5 issues with outdated ati graphics drivers.

Points 4 and 5 above are crucial in that these are common causes of random crashes.

04-04-2015, 10:17 AM	#32
KevinH Sigil Developer Posts: 8,893 Karma: 6120478 Join Date: Nov 2009 Device: many	aJuanJo, As I asked previously, lets rule out external problems too. So please answer these questions ... 1. What Anti-virus software are you using? 2. Have you tried temporarily disabling your anti-virus programs? 3. Have your tried deleting the older version's setting files? 4. Have you checked to see if you have bad or broken openssl dlls in your path? Look for copies of libeay32.dll and ssleay32.dll that have been installed in the path. If these exist, you should probably replace them with known good versions by downloading OpenSSL 1.0.1l version and putting the 2 files libeay32.dll and ssleay32.dll into the same folder as sigil.exe. 5. Have you tried updating your graphics driver to the latest version from Microsoft? Bad graphics drivers cause many many crashing problems on Windows. There have been numerous Qt5 issues with outdated ati graphics drivers. Points 4 and 5 above are crucial in that these are common causes of random crashes. Last edited by KevinH; 04-04-2015 at 10:22 AM.