Quote:
Originally Posted by CRussel
Why do users join a forum, and within 2 posts, one of which is the actual change request(!), they suddenly decide they need to change their username to something completely different. This isn't cause they mistyped their username - I could actually get that. No, they join, and then decide they need to change to something else entirely.
Now this isn't someone who has been here for a while, and whose circumstances/needs/whatever have changed enough that they want to change to reflect that. No, this is a newbie.
I don't get it, and I think it shows a complete lack of respect for the time and energy of the Mods. Really, they have lives too.
Sigh. Having a bad day with users in general, and just noticed yet another name change request in the Feedback forum.
|
I am voting for "a cavalier disregard for other people's time."
That's my rant
du jour. I have had a client, with 15+ emails, back-forth, JUST on him/her (from this point, "he") not being able to open his mobi on Kindle Previewer. (So...these are in addition to all the OTHER emails from this client on his book. As of right now, 49, total.) Same client managed, with some effort, to get his ePUB open in ADE. FIFTEEN-plus emails. I have said, not less than 3x, "whatever you do, do NOT CHANGE THE FILENAME, nor the file EXTENSION."
I sent the files our normal way; I sent them with a Dropbox link; I sent them using our Hightail corp. account, just to try to make it easy for him. This is, all in, well over 2+ hours of time that should not be needed. Right?
Finally said, "send me the files [that you purportedly downloaded from us] that are giving you the error message." ("File Type is not supported" error message).
AND,
what do I get back?
Just ask me, WHAT?
XXXXX_mobi.docx
WHY? WHY, DEAR GOD WHY?
Why are people ALLERGIC to the goddamn instructions??? WHY?
Because it's easier to annoy people and ask them to do utterly and totally unnecessary work, like changing a username, then to PAY ATTENTION IN THE FIRST GODDAMNED PLACE AND RTFI, or think for 5 seconds about what user name you want.
And really, mods? Were I you, I'd put a new rule in: 20 posts before you can change your username, unless something happened. You accidentally typed your real name. You made a typo. Otherwise, TOUGH TITTIES.
</rant>
Hitch