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KevinH · 04-03-2015, 08:59 AM

Hi aJuanJo,

Actually providing some information in your crash report would help.

1. What OS? What AV software are you using?
2. Have you tried temporarily disabling your anti-virus programs?
3. Have your tried deleting the older version's setting files?
4. Have you checked to see if you have bad or broken openssl dlls in your path? Look for copies of libeay32.dll and ssleay32.dll that have been installed in the path. If these exist, you should probably replace them with known good versions by downloading OpenSSL 1.0.1l version and putting the 2 files libeay32.dll and ssleay32.dll into the same folder as sigil.exe.
5. Have you tried updating your graphics driver to the latest version from Microsoft? Bad graphics drivers cause many many crashing problems on Windows. There have been numerous Qt5 issues with outdated ati graphics drivers.

KevinH

04-03-2015, 08:59 AM	#21
KevinH Sigil Developer Posts: 8,915 Karma: 6120478 Join Date: Nov 2009 Device: many	Hi aJuanJo, Actually providing some information in your crash report would help. 1. What OS? What AV software are you using? 2. Have you tried temporarily disabling your anti-virus programs? 3. Have your tried deleting the older version's setting files? 4. Have you checked to see if you have bad or broken openssl dlls in your path? Look for copies of libeay32.dll and ssleay32.dll that have been installed in the path. If these exist, you should probably replace them with known good versions by downloading OpenSSL 1.0.1l version and putting the 2 files libeay32.dll and ssleay32.dll into the same folder as sigil.exe. 5. Have you tried updating your graphics driver to the latest version from Microsoft? Bad graphics drivers cause many many crashing problems on Windows. There have been numerous Qt5 issues with outdated ati graphics drivers. KevinH Last edited by KevinH; 04-03-2015 at 02:58 PM.