Don't shop at Bookeen
I know it's 4 months later, but it occurred to me today that I never posted a follow up.
I never did get a refund from Bookeen.
I filed a support ticket, which they deleted. My follow up emails and tweets which complained about the deletion were ignored.
I did try to get a refund through my credit card company, but they said that since I had the item there was nothing they could do.
So I'm stuck with a broken ereader which cost over $200.
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